Refund policy

I strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, please contact me within the time frames stated below:

Unused Pipes and Glass Art:

• May be returned for a full refund or exchange, provided they are in original condition and undamaged.
• Return shipping costs are the customer's responsibility.
• Contact me for a return within 2 days of receiving your order.

Merchandise:

• May be returned for a refund or exchange within 10 days of purchase.
• Items must be in original condition with tags attached.
• Return shipping costs are the customer's responsibility.

Defective Items:

• If you receive a defective item, please contact us immediately. We will provide a replacement or refund, and we may cover return shipping costs.